Data protection
as well as information on any consent you may have given
As the person responsible within the meaning of the data protection regulations, we will inform you below about the processing of your personal data by us.
I. The concept of personal data and other important concepts
Put simply, personal data is all information that relates to you personally as the data subject. You can find provisions on what the term "personal data" means and what other important terms mean for the following data protection information in Art. 4 of the GDPR (General Data Protection Regulation).
II. Name and contact details of the person responsible; Contact details of the data protection officer
Put simply, the person responsible is the person who alone or jointly with others decides on the purposes and means of processing personal data. The name and contact details of the person responsible (and if a data protection officer has been appointed, the contact details of the data protection officer) can be found in our provider identification / our imprint.
III. purposes of processing your personal data; Legal bases for processing
We process your personal data as part of our activities for the purposes listed below in accordance with the legal bases mentioned in each case.
1. Your personal data will be processed in order to carry out pre-contractual measures that are based on a request from you on the basis of the consent you have given in accordance with Article 6 (1) (a) GDPR or on the basis of Article 6 Paragraph 1 Letter b) GDPR.
2. In order to protect our legitimate interest in answering inquiries and in carrying out other measures that are based on an inquiry from you, the processing of your personal data takes place on the basis of the consent you have given in accordance with Article 6 Paragraph 1 Letter a) DS- GMO or on the basis of Article 6 (1) (f) GDPR.
3. For the performance of a contract to which you are a party, the processing of your personal data takes place on the basis of the consent you have given in accordance with Article 6 Paragraph 1 Letter a) GDPR or on the basis of Article 6 Paragraph 1 Letter b) GDPR.
4. For the implementation of measures for advertising purposes, your personal data is processed either on the basis of the consent you have given in accordance with Article 6 (1) (a) GDPR or on the basis of Article 6 (1) (f) GDPR -GMO.
- To protect our legitimate interest in maintaining proper operation our website, in providing the most user-friendly functions and at the theAnalysis of the use of our website the processing of your personal data takes place on the basis of Article 6 (1) (f) GDPR.
6. To safeguard our legitimate interest in enforcing our rights and defending against claims directed against us the processing of your personal data takes place on the basis of Article 6 (1) (f) GDPR.
Our systems are secured using state-of-the-art technical and organizational measures to protect your personal data from being accessed, modified or disseminated by unauthorized persons, as well as from loss and destruction.
Information on the processing of your personal data for the individual processing purposes can be found in the corresponding further information in the context of this data protection declaration.
IV. Transfer of your personal data to third parties; Categories of recipients of your personal data
Insofar as this is necessary to achieve the purposes of processing your personal data, we transfer your personal data within the framework of the legal requirements to third parties. Detailed information on the transmission of your personal data to third parties for the individual processing purposes can be found in the corresponding further information in the context of this data protection declaration. In cases where your personal data is transmitted to third parties, the scope of the transmitted data is limited to the necessary minimum.
V. Scope of processing of your personal data for the individual processing purposes
Below we inform you in detail about the processing of your personal data for the various processing purposes.
Your personal data will be deleted when they are no longer required for processing for the respective processing purpose, unless we are allowed to continue processing the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.
1. Use of our website for informational purposes
If you visit our website without sending us any information, we only process the personal data that your browser sends to our server. This is the following data that is technically required to show you our website and to ensure stability and security:
- the page you have accessed
- Date and time of the request
- Amount of data transferred
- Source or reference from where you came to the page
- browser you are using
- operating system you are using
- Your IP address
Your personal data is processed on the basis of Article 6 Paragraph 1 Letter f) GDPR to safeguard our legitimate interest in maintaining the proper operation of our website.
Your personal data will be deleted after 6 months, unless they are still required for the assertion of rights or the enforcement of claims due to measures against the proper operation of our website. In this case, the deletion takes place immediately after the conclusion of the corresponding procedure.
2. Handling of Requests
If you contact us with an inquiry or concern, we will process the personal data and information/documents you have transmitted. Regardless of how you send us your request or concern, these may include:
- Date and time of contact
- Name data
- Contact details
- Request/Request Data
- Transmitted information/documents
The processing of your personal data and the transmitted information/documents takes place - depending on the content of your request or your request - on the basis of the consent you have given in accordance with Article 6 Paragraph 1 Letter a) GDPR to answer your request or on the basis of Article 6 Paragraph 1 Letter b) GDPR to carry out pre-contractual measures or on the basis of Article 6 (1) (b) GDPR for the performance of a contract to which you are a party or on the basis of Article 6 (1) (f) GDPR to safeguard our legitimate interest in responding of enquiries/concerns and to carry out other measures in connection with the processing of enquiries/concerns.
If we provide a contact form and you contact us via this contact form, by sending your message you give your consent with the following content, about which you will be informed separately in the contact form:
"I agree to the processing of my e-mail address and other personal data I have provided for the purpose of answering my message. I can revoke this consent at any time and without giving reasons with effect for the future. The legality of the processing that took place up to the point of revocation remains unaffected in the event of revocation."
You can revoke your consent at any time and without giving reasons with effect for the future. A corresponding message to the person responsible is sufficient for this, whose contact details can be found in the information on the person responsible. The legality of the processing that took place up to the point of revocation remains unaffected in the event of revocation.
Insofar as this is necessary for the processing of your request/your request, we will transmit your personal data to third parties within the framework of the legal requirements. In cases where your personal data is transmitted to third parties, the scope of the transmitted data is limited to the necessary minimum.
Your personal data will be deleted once your query/concern has been resolved, unless we are allowed to continue processing the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.
If you provide us with personal data for the purpose of concluding a contract or in connection with creating a customer account, we will process the data you have provided to process the contract. This is your customer data (e.g. your name and address) and the contract data (e.g. information on the contractual products as well as payment and delivery information).
The processing of your personal data takes place on the basis of Article 6 paragraph 1 letter b) GDPR for the performance of a contract to which you are a party.
Insofar as this is necessary for the fulfillment of the contract with you, we transmit your personal data to third parties within the framework of the legal requirements. This transmission takes place to the service providers involved in the execution of the contract. These are the providers of the processing tools we use. These are also the companies commissioned with the transport. Otherwise, these are the payment service providers commissioned with payment matters.
If you use the payment service provider PayPal to process payment transactions, we expressly point out that the PayPal data protection declaration applies to all PayPal transactions: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
In cases where your personal data is transmitted to third parties, the scope of the transmitted data is limited to the necessary minimum.
Your personal data will be deleted after the tax and commercial retention periods of 6 or 10 years have expired, unless we are allowed to continue processing the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.
4. Advertising via newsletter
If you register for our newsletter, we process the e-mail address you provide - and if you transmit other personal data as well - in order to send you information about our offers by e-mail. In this respect, only the indication of your email address is obligatory. If you voluntarily submit further personal data, we may process this data in order to address you personally in the newsletter.
If you register for our newsletter, you give your consent with the following content: "I agree to being informed about interesting offers by e-mail and therefore consent to the processing of my e-mail address and other personal data I have provided for the purpose the sending of the newsletter. I can revoke this consent at any time and without giving reasons with effect for the future. The legality of the processing that took place up to the point of revocation remains unaffected in the event of revocation."
The registration for our newsletter takes place in the so-called double opt-in procedure. This means: After registering, you will first receive an e-mail informing you that you have registered for the newsletter and asking you to confirm your registration. Your confirmation of registration is required in order to document the necessary consent to the sending of the newsletter and to be able to recognize registrations to third-party e-mail addresses. In connection with the registration for the newsletter and the confirmations, the IP address as well as the date and time are logged in order to be able to prove the granting of consent in accordance with the legal requirements.
The processing of your personal data takes place on the basis of the consent you have given in accordance with Article 6 (1) (a) GDPR.
You can revoke your consent at any time and without giving reasons with effect for the future. A corresponding message to the person responsible is sufficient for this, whose contact details can be found in the information on the person responsible. The legality of the processing that took place up to the point of revocation remains unaffected in the event of revocation.
If you revoke your consent or unsubscribe from our newsletter, your email address and any other transmitted data will be deleted immediately, unless we are allowed to continue processing the data for another purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration to process.
5. Postal advertising
If necessary, we process the personal data transmitted by you regarding first and last name and address for the purpose of sending information about our offers by post.
The processing of your personal data takes place on the basis of Article 6 Paragraph 1 Letter f) GDPR to safeguard our legitimate interest at the Implementation of advertising measures by post.
Against the processing of your personal data for the purpose of You can object to the implementation of advertising measures by post at any time. A corresponding message to the person responsible is sufficient for this, whose contact details can be found in the information on the person responsible.
If you object to the processing of your personal data for the purpose of Carry out advertising measures by post, an immediate deletion of the personal data transmitted by you regarding first and last name and address, unless we are allowed to continue processing the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration.
We use so-called cookies on our website. These are small files that are stored on your device and through which certain information is transmitted to us. Cookies are used to enable you to use certain functions and to make our offer more user-friendly overall.
Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device even after the end of the browser session, i.e. after closing your browser, and enable us or our partner companies (third-party cookies) to recognize you the next time you visit our website (so-called persistent cookies).
Some of the cookies we use are technically required to enable you to use certain functions. This is the case, for example, with regard to the storage of entries in connection with the use of the shopping cart function. The processing of your personal data takes place on the basis of Article 6 Paragraph 1 Letter b) DS-GVO to carry out pre-contractual measures, which take place at your request as the person concerned or on the basis of Article 6 Paragraph 1 Letter b) DS- GVO for the fulfillment of a contract to which you are a party or on the basis of Article 6 Paragraph 1 Letter f) DS-GVO to safeguard our legitimate interest in providing functions that are as user-friendly as possible. Insofar as we or our partner companies use cookies for range measurement or marketing purposes, you can obtain detailed information on this from the corresponding further information in the context of this data protection declaration.
You can prevent the storage of cookies by setting your browser software accordingly. If necessary, please refer to the program help for the browser you are using to find out how the corresponding setting can be made. However, we would like to point out that in this case you may not be able to use all the functions of our website to their full extent. As an example, we refer to the information on the following common browsers:
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox: https://support.mozilla.org/de/kb/cookies-allow-and-reject
Opera: https://help.opera.com/de/latest/web-preferences/#cookies
Internet explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
7. Enforcement of our rights and defense against claims directed against us
If necessary, we process your personal data to protect our legitimate interest in enforcing our rights and in defending against claims made against us.
In this case, your personal data will be processed on the basis of Article 6 (1) (f) GDPR.
Insofar as this is necessary to protect our legitimate interests, we transfer your personal data to third parties within the framework of the legal requirements. This transmission takes place to the providers of debt collection services involved or our lawyers.
In cases where your personal data is transmitted to third parties, the scope of the transmitted data is limited to the necessary minimum.
Your personal data will be deleted after the process has been completed, but at the earliest after the tax and commercial law retention periods of 6 or 10 years have expired, unless we are permitted to use the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration continue to process.
VI. Duration for which your personal data is stored or criteria for determining this duration
Your personal data will be deleted when they are no longer required for processing for the respective processing purpose, unless we are allowed to continue processing the data for another processing purpose within the framework of the legal requirements and in accordance with the information in this data protection declaration. Information on the period for which your personal data is stored and the criteria for determining this period can be found in the information on the processing of your personal data for the individual processing purposes in this data protection declaration.
1. Overview
In order to ensure fair and transparent processing of personal data, you as the data subject have the following rights in accordance with data protection regulations:
the right to information under Article 15 GDPR,
the right to rectification under Article 16 GDPR,
the right to erasure under Article 17 GDPR,
the right to restriction of processing under Article 18 GDPR,
the right to data portability under Article 20 GDPR
the right to revoke a given consent at any time according to Art. 7 Para. 3 DS-GVO,
the right to object to processing under Article 21 GDPR, about which we will inform you separately below
and the right to lodge a complaint with the supervisory authority in accordance with Art. 77 DS-GVO, about which we will inform you separately below.
2. Your right to object to processing
The processing of personal data is permitted if the processing is necessary to safeguard the legitimate interests of the person responsible or a third party, provided that the interests or fundamental rights and freedoms of the data subject which require the protection of personal data do not prevail, in particular if it is the data subject is a child, Art. 6 Para. 1 Letter f) GDPR.
As the data subject, you have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Article 6 (1) (f) GDPR; this also applies to profiling based on these provisions.
If you make use of your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms as the data subject, or the processing serves to assert or exercise or defense of legal claims.
If we process your personal data in order to operate direct advertising, you as the data subject have the right to object at any time to the processing of personal data relating to you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you, as the data subject, object to the processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
3. Your right to lodge a complaint with the supervisory authority
As a data subject, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data violates the requirements of the GDPR.
VIII. Information on the basis for providing your personal data
If you wish to conclude a contract with us or contact us with an enquiry, the provision of your personal data is necessary for the conclusion of a contract or the processing of your enquiry. You are not obliged to provide your personal data. However, failure to provide your personal data would mean that we would not conclude a contract with you or process your request.