Terms of Service
Information for consumers in distance contracts
as well as customer information for contracts in electronic commerce
§ 1 Scope
For business relationships between us and the customer, the following general terms and conditions apply in the version valid at the time of the order for orders via the Internet shop.
§ 2 Conclusion of contract
The presentation of our products on our website only includes a request to the customer to submit a contract offer.
By sending an order, the customer submits an offer within the meaning of Section 145 of the German Civil Code. The customer will receive confirmation of receipt of the order by email.
The contract with us is concluded if we accept the customer's offer in writing or in text form within 2 working days after sending the order. The time of receipt of the declaration of acceptance by the customer is decisive in this respect
A business day is any calendar day that is not a Sunday or a national public holiday.
§ 3 Delivery, shipping costs, transfer of risk
The delivery takes place at the shipping costs shown in each individual case. If the customer is a consumer, we always bear the shipping risk, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of the shipment are transferred to the customer as soon as the goods have been handed over by us to the logistics partner commissioned. Return costs are always borne by the buyer.
§ 4 Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
§ 5 Payments
Only the payment methods shown to the customer during the ordering process will be accepted.
§ 6 Liability for Defects
The statutory rights to liability for defects exist.
If the customer is an entrepreneur within the meaning of Section 310 (1) of the German Civil Code, the following applies:
Irrespective of the following regulations for shortening the warranty period for new goods, the statute of limitations for claims for damages in the event of injury to life, limb or health, which are based on an intentional or negligent breach of duty on our part or on an intentional or negligent breach of duty on the part of our legal representative or vicarious agent, remains unaffected. Furthermore, regardless of the following regulations on shortening the warranty period for new goods, the limitation period for claims for damages for other damages that are based on an intentional or grossly negligent breach of duty on our part or on an intentional or grossly negligent breach of duty on the part of our legal representative or vicarious agent remains unaffected. Also does not affect any liability under the Product Liability Act.
Otherwise, a warranty of one year applies to new goods if the customer is an entrepreneur. Otherwise, the statutory provisions apply.
§ 7 Information for consumers in distance contracts and customer information in contracts in electronic commerce
a) We are not subject to any special codes of conduct that are not mentioned above.
b) You can identify any input errors when submitting your order in the final confirmation before sending your contract declaration and correct them at any time using the delete and change function before sending the order.
c) The essential properties of the goods we offer and the period of validity of limited offers can be found in the individual product descriptions on our website.
d) The language available for the conclusion of the contract is German.
e) Complaints and claims for liability for defects can be submitted to the address given in the provider identification.
f) The text of the contract is not saved by us and is therefore not accessible to you as a customer after the conclusion of the contract.
g) Information on payment, delivery or fulfillment can be found in the offer.
§ 8 Information on the dispute settlement procedure before a consumer arbitration board
We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.
§ 9 Miscellaneous
The law of the Federal Republic of Germany applies to the contractual relationship between us and the customer as well as to the respective terms and conditions. If the customer is a consumer, the statutory regulations and rights applicable to the protection of the consumer under the law of the state in which the consumer has his habitual residence and which may not be deviated from by agreement remain unaffected by this agreement. The application of UN sales law is excluded.
V SN 42